TERMS AND CONDITIONS
The minimum age for jumping is 16 years. From the age of 16 to 18 years it will be necessary to fill a term of responsibility on the part of those who have parental authority over the child.
There is no maximum age for jumping, anyone who has no medical indication to the contrary, can perform all the experiences on our site.
Weight Limit: 100Kg
The prices of all services are expressed in euros and include VAT at the rate in force. Prices may change. The price to pay for the service will be the one that is in force at the time of reservation / booking of the jump. If the price changes between the time of reservation and the time of the experiment, this change will not be reflected in the final price.
Reservations / Tags:
The reserves of the jumps are only considered after the respective payment. When the participant wishes to make a jump, you should contact our customer support at least 48 hours in advance of the expected date of your jump.
The designated time in the jump marking will not necessarily be the time of the jump, but the arrival time to the hangar for your presentation, data recording, briefing with the instructor, etc. The schedule may suffer delays, or the activity may even be canceled, depending on adverse weather and operational conditions (excessive wind, clouds, rain), computer or image malfunctions, aeronautical breakdowns or incidents, etc. However, Yes Fly, Unipessoal Lda., will endeavor to the maximum to meet the scheduled schedules. The delays, or cancellation of the activity, do not give right to any refund, discount or indemnification.
The participant already gives his consent to the use of his images, except if in the register for the activity, in the proper field, make mention of the contrary. This use of the image is done free of charge.
The quality of the images can vary depending on the light, position of the sun, or other conditions, as well as the style of each instructor. The movies or photos of each client are unique and are not comparable to each other. Images will only be refunded in case of failure of the image collection media during the jump, or loss of these images. Failure to do so may result in failure of these image collection devices or the loss of images.
Participants in the voucher activity must present them on the day of the jump in physical or digital format. Failure to submit the voucher will result in non-completion of the experiment. In this case a redial of the jump will be made with a 25% penalty on the value of the voucher.
Vouchers are nominative, personal and can not be transferred to another person, except with the written consent of the holder and the administrative services of Yes Fly, Unipessoal Lda.
The vouchers are not refundable and have the express validity in the voucher itself, being valid only for the Drop Zone in them constant. If you wish to use the voucher in another Drop Zone operated by the Free Fall school, you can do so for an additional payment if the price is different.
Upon expiration of the validity of a voucher, it may be extended for a maximum period of 6 months from the date of its reactivation. If the request for reactivation of the voucher is for a period of up to 3 months, a re-activation fee of 25% of the total voucher amount will be charged. If the reactivation is for a maximum of 6 months, a reactivation fee of 50% of the total value of the voucher will be charged. After this period, ie after 12 months on expiry of the voucher, it is not possible to reactivate it and the voucher value will not be refunded.
If your appointment has been made and confirmed via email by Yes Fly, Unipessoal Lda., if you do not wish to carry out the activity on the scheduled date, you must communicate in writing (via email) your withdrawal at least 48 hours in advance. Failure to comply with this term immediately implies the loss of the value of the sign, or the entire value of the voucher, with no re-mark being made.
The value of the signal, or the value of the jump is not refundable.
The cancellation by Yes Fly, Unipessoal Lda., Lda, due to bad weather, damages, maintenance, incidents or accidents with the air environment, incidents with the instructors, or due to any other involuntary reason, does not give right to reimbursement of the value jumps or other amounts spent for the purpose of the jump, including transportation costs (including fuel and tolls), or accommodation. The participant, in this case, will only be entitled to re-mark his jump as soon as possible.
If the participant requests the cancellation of his jump with 48h in advance, he will be entitled to a new re-mark.
Data processing policy::